Privacy Policy
Last Updated: August 12, 2026
Easy Solar Mounting Systems (“Easy Solar”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting pvmountsystem.com (the “Website”), submitting an inquiry, requesting a quotation, or communicating with our sales and engineering team.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you may have regarding your personal information.
1. Information We Collect
We may collect personal information that you voluntarily provide to us through our Website, inquiry forms, email, telephone, WhatsApp, or other communication channels.
This information may include:
Your name
Business email address
Telephone or WhatsApp number
Company name
Company type
Country or region
Project location
Project size or order quantity
PV module specifications
Drawings, site photos, or technical documents
Product requirements
Shipping or delivery information
Any other information you choose to provide in connection with your inquiry or project
When you visit our Website, certain technical information may also be collected automatically, such as:
IP address
Browser type
Device type
Operating system
Referring website
Pages visited
Date and time of access
General geographic location
Website interaction and performance data
2. How We Use Your Information
We may use the information we collect for legitimate business purposes, including to:
Respond to product inquiries and quotation requests
Recommend suitable solar mounting systems and components
Prepare project proposals and technical solutions
Communicate about product specifications, pricing, production, and delivery
Provide engineering, OEM, and ODM support
Process and manage customer orders
Arrange product samples, logistics, and shipments
Provide after-sales service and technical assistance
Improve our Website, products, and customer experience
Maintain Website security and prevent fraud or misuse
Comply with applicable legal, regulatory, tax, customs, or contractual requirements
Maintain business records and customer communication history
We will only use personal information for purposes that are reasonably related to the reason it was collected.
3. Cookies and Similar Technologies
Our Website may use cookies and similar technologies to ensure proper Website functionality, improve performance, understand visitor behavior, and enhance the user experience.
Cookies may include:
Essential Cookies
These cookies are necessary for the Website to function properly and cannot normally be disabled.
Performance and Analytics Cookies
These cookies may help us understand how visitors use our Website, such as which pages are visited and how users navigate through the Website.
Functional Cookies
These cookies may remember certain preferences and improve Website functionality.
You may control or delete cookies through your browser settings. Disabling certain cookies may affect some Website functions.
If we introduce additional advertising, analytics, or tracking technologies in the future, this Privacy Policy and any applicable cookie notices may be updated accordingly.
4. How We Share Your Information
We do not sell or rent your personal information to third parties.
We may share personal information only when reasonably necessary with trusted third parties that help us operate our business, such as:
Logistics and freight companies
Customs brokers
Payment and banking service providers
Website hosting and IT service providers
Email and communication service providers
Professional advisers, accountants, or legal advisers
Manufacturing, engineering, or project partners where necessary to complete your order or project
These parties should only receive information necessary to perform their relevant services.
We may also disclose information when required by law, regulation, legal proceedings, governmental authorities, or when necessary to protect our rights, property, customers, or Website.
5. International Data Transfers
Easy Solar serves customers and project partners in multiple countries.
As a result, personal information may be processed or transferred across national borders, including to countries where our company, service providers, logistics providers, or business partners operate.
Where required by applicable law, we take reasonable measures to ensure that personal information receives appropriate protection when transferred internationally.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods may depend on:
The duration of our business relationship
The status of an inquiry or quotation
Order and project requirements
Warranty or after-sales obligations
Accounting and tax requirements
Legal and regulatory obligations
The need to resolve disputes or enforce agreements
When personal information is no longer reasonably required, we may securely delete, anonymize, or archive it in accordance with applicable requirements.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against:
Unauthorized access
Accidental loss
Misuse
Unauthorized disclosure
Alteration
Destruction
However, no method of Internet transmission or electronic storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the Website or electronic communications.
8. Your Privacy Rights
Depending on your country or region, you may have certain rights regarding your personal information.
These rights may include the right to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Request restriction of certain processing activities
Object to certain uses of your personal information
Withdraw consent where processing is based on consent
Request a copy of certain personal information
Lodge a complaint with the relevant data protection authority
These rights may be subject to applicable legal limitations and exceptions.
To exercise a privacy-related right, please contact us using the information provided below.
9. European Economic Area, United Kingdom, and Similar Privacy Laws
Where applicable, we may process personal information based on one or more lawful grounds, including:
Your consent
The need to respond to your inquiry or take steps before entering into a contract
Performance of a contract
Compliance with legal obligations
Our legitimate business interests, where those interests do not override your applicable privacy rights
Our legitimate interests may include responding to business inquiries, providing quotations, improving our products and Website, maintaining business relationships, preventing fraud, and protecting our business operations.
10. California and Other U.S. Privacy Rights
Residents of certain U.S. states may have additional rights under applicable privacy laws, including rights to request information about personal data collected, request correction or deletion, and exercise certain choices regarding the use or disclosure of personal data.
Easy Solar does not sell personal information in exchange for monetary compensation.
If applicable law provides additional privacy rights in your jurisdiction, you may contact us to submit a request.
11. Marketing Communications
If you voluntarily provide your contact information, we may communicate with you regarding:
Requested quotations
Product information
Project solutions
Technical updates
Order or delivery matters
Relevant products or services connected to your business inquiry
You may ask us to stop sending non-essential marketing communications at any time by replying to the relevant communication or contacting us directly.
Transactional, quotation-related, project-related, and service communications may still be sent where necessary.
12. Information Provided in Drawings and Project Documents
Customers may provide CAD drawings, technical specifications, site photos, structural data, module information, or other project-related documents.
We use such information primarily to:
Evaluate project requirements
Recommend mounting configurations
Prepare quotations
Provide engineering or technical support
Manufacture customized components
Coordinate production and delivery
Please avoid including unnecessary personal or confidential third-party information in project documents unless it is required for the project.
13. Third-Party Websites
Our Website may contain links to third-party websites, platforms, logistics providers, social media services, or communication tools.
We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of any third-party service you visit.
14. Children’s Privacy
Our Website and products are intended for businesses, professional buyers, EPC contractors, installers, distributors, project developers, and other commercial users.
The Website is not directed toward children, and we do not knowingly collect personal information from children.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
Our Website
Our business operations
The technologies we use
Legal or regulatory requirements
When this Privacy Policy is updated, the revised version will be posted on this page and the “Last Updated” date will be changed accordingly.
We encourage visitors to review this Privacy Policy periodically.
16. Contact Us
If you have questions about this Privacy Policy, how we handle personal information, or wish to exercise your privacy rights, please contact us:
Easy Solar Mounting Systems
Website: pvmountsystem.com
Email: sales@pvmountsystem.com
Phone / WhatsApp: +86-195-2421-9697
Address: No. 210, Xingbei 2nd Li, Xinglin North 2nd Road, Jimei District, Xiamen City, Fujian Province, China
Please include “Privacy Request” in the subject line of your email when contacting us regarding personal information.